Grand Hotel Bristol

The lake view room with balcony was brilliant. The breakfast was the same for tour groups and individual guests but OK. The a la carte evening meal was therefore a very pleasant surprise, I wish we had eaten in earlier in our stay. You need to know that 5% service charge will be added to the whole bill for your stay,; awkward if you have tipped staff directly. It is easy to miss as it isn't shown at the end as is usual and your attention will not be drawn to it, although if you do notice it you will be given the option of a revised bill.

The hotel was fantastic with our dog. And he could join almost everywhere. Very welcoming staff. The seaview balcony is fantastic, the view from the room is out of the world, and we enjoyed several good wines and moments on it. Want to highlight the service mindness of the receptionists. Both for giving our dog a gift and for the great upgrade to a sea view room.

We really enjoyed our stay here, but it was too short! We loved the room, it was perfectly set up for our family of four and our dog. Everything was prepared nicely for us including a water bowl for our dog. The shower was great, the beds were very comfortable, it was really nice. The breakfast was also really great, and we had great service from Jimmy. The pool area was really nice and there was evening entertainment in the bar. Perfect location overlooking the Lago Maggiore and a short walk along the lakeside to restaurants and shops.

What a wonderful “old style” hotel. We had stayed here a few years ago and wondered if maybe it would have faded a little in the intervening years, we need not have worried. It was equally as good if not better than we remembered. All of the staff we met were incredibly helpful, welcoming and in plenty of numbers, it is so nice to visit a hotel where there isn’t a sense of staff cutbacks. The restaurant waiting staff were excellent at breakfast (which was also outstanding for choice and quality), attentive and friendly. One of the team not only made a great and genuine fuss of our dog, but we also watched him entertain some young children at a nearby table by doing magic tricks, never seen that before at a hotel. The hotel staff were very dog friendly. We saw no signs of a tired hotel, the decor was first rate and the gardens were being regularly maintained throughout the day. Our room on the second floor had an amazing view of the lake, was a very good size, immaculately clean and very well appointed. The pool area was immaculate and the bar staff as helpful as all of the other team members.

Very pleased stay! Everything was exceptional, from check-in to check-out! The staff were incredibly welcoming, friendly, and efficient, delivering top-notch service for room service, laundry, and cleaning. Our junior suite was stunning—spacious, modern, with stylish new furniture and a well-designed bathroom. It felt like a 5-star experience. Thank you for making our stay truly unforgettable!